Colorado State University Status

All Systems Operational

About This Site

Welcome to the Colorado State University IT status page. Here, we provide real-time updates regarding the current operational status of our services. Whether you're a student, faculty member, or staff, this page serves as your go-to resource to stay informed about any ongoing incidents and planned maintenance.

To report an issue or for questions, please contact the IT Help Desk at (970) 491-7276 or email help@colostate.edu

Administrative and Business Operational

AIS - Pueblo Operational

AIS web servers - Pueblo Operational

Applications Manager (AppMan) (Business Capability and Process Automation) - Fort Collins Operational

Banner Admin Pages / BCM / BAM (Student Information Systems) - CSU System Operational

Banner Self Service (Student Information Systems) - CSU System Operational

Cbord - Pueblo Operational

Certificates for Web Services - Pueblo Operational

DocImage (Filebound) - Pueblo Operational

e-Invoice (Financial and Procurement Systems) - Fort Collins Operational

Electronic Forms (Dynamic Forms) (Business Capability and Process Automation) - Fort Collins Operational

EMAS - Pueblo Operational

Employee PAWS - Pueblo Operational

Employee Portal - Pueblo Operational

EMS - Pueblo Operational

Facilities Ticketing System (backend) - Pueblo Operational

FACSTF Printing - Pueblo Operational

FAMweb (Student Information Systems) - Fort Collins Operational

File Shares - Pueblo Operational

Firewall Access - Pueblo Operational

Human Resources Portal (Human Resource Systems) - Fort Collins Operational

IT Project Management - Pueblo Operational

Kuali Financial System (KFS) (Financial and Procurement Systems) - CSU System Operational

MBS (Book Store) - Pueblo Operational

Operational Data Store (ODS) (Financial and Procurement Systems) - CSU System Operational

Oracle E-Business Suite (Human Resource Systems) - Fort Collins Operational

Power BI Reporting (Data, Reporting, and Analytics) - CSU System Operational

Process Automation - Pueblo Operational

Secure Web sites - Pueblo Operational

StarRez (Student Housing) - Pueblo Operational

uAchieve (Student Information Systems) - Fort Collins Operational

UAchieve (DARSweb) - Pueblo Operational

Virtual Desktops - Pueblo Operational

Vista Plus (Business Capability and Process Automation) - Fort Collins Operational

WebFOCUS Reporting (Data, Reporting, and Analytics) - Fort Collins Operational

Communication and Collaboration Operational

Administrative Applications and Resources (AAR) - Fort Collins Operational

Microsoft Cloud (Email and Collaboration Services) - CSU System Operational

Microsoft Office 365 (Email and Collaboration Services) - CSU System Operational

SMTP (Email and Collaboration Services) - Fort Collins Operational

Telephones (Conferencing and Telephones) - Fort Collins Operational

Telephone Services - Pueblo Operational

Voice Mail (Conferencing and Telephones) - Fort Collins Operational

WordPress Managed Hosting - CSU System Operational

Windows Managed Hosting - Fort Collins Operational

Information Security Operational

Grouper (Identity and Access Management) - Fort Collins Operational

NetID (Identity and Access Management) - CSU System Operational

Shibboleth (Identity and Access Management) - Fort Collins Operational

Infrastructure and Network Operational

AS network assignments - Pueblo Operational

Backups (Server and Storage Management) - Fort Collins Operational

Boomi (Integration Services) - Fort Collins Operational

Camera Administration (Server and Storage Management) - Fort Collins Operational

Campus Cloud (Server and Storage Management) - Fort Collins Operational

Campus Wired Network (Network and Connectivity Management) - Fort Collins Operational

Campus Wireless (Network and Connectivity Management) - Fort Collins Operational

Copper and Fiber Infrastructure (Network and Connectivity Management) - Fort Collins Operational

Data Center (Data Center Services) - Fort Collins Operational

Data Center Networking (Network and Connectivity Management) - Fort Collins Operational

DNS (Network and Connectivity Management) - Fort Collins Operational

Duo (Network and Connectivity Management) - Fort Collins Operational

F5 Load Balancer (Network and Connectivity Management) - Fort Collins Operational

FCCN (Network and Connectivity Management) - Fort Collins Operational

Firewall (Network and Connectivity Management) - Fort Collins Operational

GitLab - Fort Collins Operational

GlobalProtect (Network and Connectivity Management) - Fort Collins Operational

Installation and Design - Pueblo Operational

Logs (Monitoring and Alert Management) - Fort Collins Operational

Microsoft SQL Server (Database Management) - Fort Collins Operational

Monitoring (Monitoring and Alert Management) - Fort Collins Operational

MySQL Databases (Database Management) - Fort Collins Operational

Network Authentication - Pueblo Operational

Network Cabling - Pueblo Operational

Network Infrastructure - Pueblo Operational

NTP (Server and Storage Management) - Fort Collins Operational

Oracle Databases (Database Management) - Fort Collins Operational

Point to Point VPNs (Network and Connectivity Management) - Fort Collins Operational

Research Network (Network and Connectivity Management) - Fort Collins Operational

Servers and Services - Pueblo Operational

Storage (Server and Storage Management) - Fort Collins Operational

VMware (Server and Storage Management) - Fort Collins Operational

Windows Servers (Server and Storage Management) - Fort Collins Operational

Wireless - Pueblo Operational

Research Operational

RSTOR (Research-Specific Computing and Applications) - Fort Collins Operational

Teaching and Learning Operational

Bridge (Learning Management) - Fort Collins Operational

Canvas (Learning Management) - Fort Collins Operational

Classroom Technology - Pueblo Operational

Digital Tools (Learning Management) - Fort Collins Operational

Echo360 (Lecture Capture) - Fort Collins Operational

eStarPortfolio - Pueblo Operational

EZProxy - Pueblo Operational

General Assignment Classrooms (Academic Technology and Support) - Fort Collins Operational

Hardware and Software Repair - Pueblo Operational

PAWS - Pueblo Operational

Student Printing - Pueblo Operational

TEIMS - Pueblo Operational

Zoom Management - Pueblo Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Exadata Quarterly Infrastructure Maintenance Jun 2, 2024 09:00-16:00 MDT

Oracle will be performing maintenance on the Exadata Cloud at Customer hardware. There will be rolling restarts during this maintenance so while the database will remain available, any applications that are not compatible with rolling restarts will need to be shut down including AppMan. Preparations will begin at 8:30, and the maintenance will start at 9 am. Performance may be degraded while the maintenance is in process.
Posted on May 13, 2024 - 08:04 MDT

ODS Data Reload for Banner Q1 patch Jun 8, 2024 10:00 - Jun 9, 2024 18:00 MDT

The ODS will be unavailable from Saturday 10:00 am till approximately 6:00 pm on Sunday.
Posted on May 14, 2024 - 08:42 MDT

Past Incidents

May 14, 2024

No incidents reported today.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

South campus core reboot

Completed - The scheduled maintenance has been completed.
May 8, 06:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
May 7, 08:50 MDT

Scheduled - South campus core is experiencing redundancy issues resulting in no redundancy and a decrease in bandwidth for the campus.

Per Cisco TAC the NOC will reboot the south campus core.
May 7, 08:50 MDT

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

Enterprise Systems OS updates Q2

Completed - The scheduled maintenance has been completed.
May 5, 12:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 MDT

Scheduled - OS and package updates will be applied to Enterprise Systems VM's and most applications will be restarted.
Apr 17, 11:05 MDT

BANPROD - FAID upgrades in PROD

Completed - The scheduled maintenance has been completed.
May 5, 10:30 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 MDT

Scheduled - We received the approval to apply FAID upgrades (FIN AID 8.48.1/ 8.48.1.1/9.3.42) to PROD.

We will use the maintenance window this Sunday, 05/05, to apply those upgrades. The maintenance time will be 8:00 AM—10:30 AM, and the impacted services are Admin Pages/ Application Navigator and BAM (Banner Access Management).
May 1, 15:33 MDT

May 4, 2024

No incidents reported.

May 3, 2024

Education Building- Router install

Completed - The scheduled maintenance has been completed.
May 3, 07:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 04:30 MDT

Scheduled - The Education Building will have it's MDF to core links upgraded to 10G, as well as have a building router installed. All networks will be moved from core to new building router. The building will not have connectivity for the majority of the outage window.
Apr 26, 11:48 MDT

May 2, 2024

F5 Load Balancer Maintenance

Completed - The scheduled maintenance has been completed.
May 2, 18:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 17:00 MDT

Scheduled - The Division of IT has scheduled maintenance for the F5 load balancers. Production traffic will not be affected by this maintenance. A pause in traffic for a second or two while sessions are failed over to the backup load balancer is expected.

If you have any questions about this maintenance work or if you experience an unexpected service impact please contact the Division of IT Help Desk: it.colostate.edu/help.

Questions (970) 491-7276 or help@colostate.edu
Apr 30, 10:05 MDT

Engines lab Switch maintenance

Completed - The scheduled maintenance has been completed.
May 2, 07:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 05:00 MDT

Scheduled - Downtime to the building while moving uplinks to a new distribution switch.
May 1, 18:53 MDT

May 1, 2024

Sipx Transfers Service Disruption

Resolved - Support was able to help us resolve the issue. Transfers through auto-attendants are working again.
May 1, 22:12 MDT

Update - This is being escalated to support for resolution.
May 1, 16:10 MDT

Identified - Sipx Phone System is currently experiencing an issue transferring through auto-attendants.

The Division of IT is working on a resolution.

Transfers through any auto-attendants located on sipx are impacted. A user calls in, selects an option and then gets dropped. We are aware and are escalating the issue to support. People migrated to Teams are not impacted.

Technical Note: Some records in mongo are likely missing.

Work arounds:
Short term - There is none. Please open a helpdesk ticket with the number of the affected auto-attendant so we can verify it's fixed once it is and so we have a measurement of scope of impact.
Long term - Migrate off Sipx. This is a fantastic example of why we have been trying to push the migration to teams.

Questions (970) 491-7276 or help@colostate.edu
May 1, 15:47 MDT

Apr 30, 2024

No incidents reported.